Territorial Lead, Training and Practice Improvement

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Closing date: May 2, 2018

Location: Inuvik

Department: NTHSSA - Community Social Prog

Job Code: 15378

Salary: $95,589 - $114,134

Job: Full-Time

Term: Regular

Job Description: View full job description

About the Job

Job Information

This competition has the opportunity for two positions to be filled, one located in Inuvik NT and one in Fort Smith or Fort Simpson NT.

Reporting directly to the Territorial Manager, Child and Family Services, the  Territorial Lead, Training and Practice Improvment will be called upon to address a variety of issues on a daily basis. These can range from addressing client’s complaints, providing briefing notes to the Director of Child, Family and Community Wellness, providing advice and direction to other Territorial Leads, Territorial Specialists, and Regional Managers, and representing the NTHSSA in meetings, or conferences in addition to providing training and on-going  professional development to all of child and family services staff.


•Knowledge and experience in Child and Family Services including direct, front-line service delivery, research, analysis, evaluation, and policy development.

•Knowledge of education principals and techniques related to adult learners in order to ensure effective delivery of training.

•Ability to develop and maintain positive working relationships with individuals, agencies, elected community leaders, and employees in order to communicate program information, including the ability to obtain and respond to feedback from these individuals.

•A high level of interpersonal skills including effective communication, coaching and motivation is essential in order to manage the human resources assigned to the position so human resources performance is at optimal capacity and assisting staff and stakeholders to accept change.

•Ability to apply creative and innovative approaches to policies within child and family services to meet territorial needs.

•Thorough knowledge of administrative policies and practices to territorial systems.

•Knowledge of how to design and facilitate a change process. The ability to build and work with groups and teams, planning and implementing change; skilled in group dynamics and conflict resolution.

•Ability to build solid partnerships and strategic alliances based on trust and to work with a variety of people from different backgrounds and personalities.

•Excellent written and oral communication skills including listening, observing, identifying and reporting.

•Knowledge and ability to use a variety of intervention and prevention methods, and determine which method is most appropriate at any given time.

•Must have excellent organizational, time management, analytical, facilitation, and presentation skills to manage multi-disciplinary responsibilities in a timely and effective manner.

•Must have a working knowledge of quality management or continuous quality improvement processes.

•Ability to understand and apply the principles of labour relations and processes.

•Knowledgeable of the NWT Child and Family Services Act, NWT Mental Health Act and the Health Information Act.

•Must be computer literate with word processing programs and spreadsheets.

•Sensitivity to geographic and cultural needs of people, understanding how community and culture impact the delivery of health and social services. 

Typically, the above qualifications would be attained by:

The above knowledge and skills are most commonly acquired through a Baccalaureate degree in a recognized social services discipline or related field. A minimum of five (5) years work-related experience in Child and Family Services is required.


More Information


Equivalent combinations of education and experience will be considered.

Salary Information

Salary for this position is currently Under Review.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check if they are contacted for an interview.  Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.


Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Job Opening Information

Job Opening ID # 15378        

Closing Date: May 02, 2018 - 23:59, Mountain Standard Time


GNWT Inquiries

Inquiries Only:

Inuvik HR Client Service Centre
Department of Finance
Government of the Northwest Territories
66 Franklin Manor
Box 1869
Ph. (867) 678-6600
Fax (867) 678-6620
E-mail:  jobsinuvik@gov.nt.ca