Client Services Officer - Term

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Closing date: Jan 23, 2018

Location: Fort Simpson

Department: ECE Income Assistance

Job Code: 15045

Salary: $76,011 - $90,753

Job: Full-Time

Term: Temporary

Job Description: View full job description

About the Job

Limited Competition

This job opening is limited to residents living within  25 kilometres of Fort Simpson.

Department Information

The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.

Job Information

The Client Services Officer (CSO) delivers Income Security Programs using a Service Management approach and provides comprehensive and quality programs and services that enable Northwest Territories (NWT) residents in need to obtain the necessities required to maintain their health, dignity and reach self-sufficiency. This position delivers Income Security Programs in accordance with NWT legislation, policies, guidelines, and established procedures, and holds a statutory appointment under the Social Assistance Act.

Reporting to the Regional Manager, Income Security Programs, Dehcho this position is located in Fort Simpson and is responsible for the delivery of the Income Security Programs (ISPs), which range in scope from full assistance to income subsidies. Income Security Programs assist eligible NWT residents to meet their financial needs and maintain their health, dignity and reach self-sufficiency.

Typically, the above qualifications would be attained by:

A Diploma in a Social Science Field and a minimum of one year experience in a related field. A combination of post-secondary education and directly related experiences in the assessment and delivery of programs and services may be considered.

More Information

Term Position

This job opening is for a Term to April 05, 2019.

Transfer Assignments

Transfer Assignments may be considered.

Driver's License Requirement

A mandatory requirement for this position is a valid Class 5 Driver's License


Equivalent combinations of education and experience will be considered.

Salary Information

The salary range for this position is from $38.98 per hour to $46.54 per hour (approximately $76,011. - $90,753.) plus an annual Northern Allowance of $10,111.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.

Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.

Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process. 

Job Opening Information

Job Opening ID # 15045       Closing Date: JAN 23, 2018 - 23:59, Mountain Standard Time

GNWT Inquiries

Inquiries Only:

Dehcho HR Client Service Centre
Department of Finance
Government of the Northwest Territories
9602-100 Street
Box 240
Ph. (867) 695-7233
Fax (867) 695-3254