Facility Coordinator

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Closing date: Feb 23, 2018

Location: Norman Wells

Department: Northwest Territories HSSA

Job Code: 15043

Wage: See "Salary Information" below.

Job: Full-Time

Term: Regular

Job Description: View full job description

About the Job

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

The NTHSSA is the single provider of all health and social services in the Northwest Territories (NWT), with the exception of Hay River and Tlicho regions, covering 1.2 million square kilometers and serving approximately 43,000 people, including First Nations, Inuit, Metis, and non-aboriginals.  Health and social services includes the full range of primary, secondary and tertiary health services and social services including family services, protection services, care placements, mental health, addictions, and developmental activities, delivered by more than 1,400 health and social services staff.

While the Tlicho Community Services Agency (TCSA) will operate under a separate board and Hay River Health and Social Services Agency (HRHSSA) will in the interim, the NTHSSA will set  clinical  standards,  procedures,  guidelines  and  monitoring  for  the  entire  Northwest Territories. Service Agreements will be established with these boards to identify performance requirements and adherence to clinical standards, procedures, guidelines and policies as established by the NTHSSA.

Under the direction of the Minister of Health and Social Services, the NTHSSA is established to move toward one integrated delivery system as part of the government’s transformation strategy. 

The position is located at the Northwest Territories Health and Social Services Authority (NTHSSA) Sahtu Regional office in Norman Wells.  NTHSSA is responsible for the effective delivery of health and social services in the Sahtu Region. The geographical area of responsibility comprises the Sahtu Region residents living in 5 communities: Tulita, Deline, Norman Wells, Fort Good Hope and Colville Lake.  The position is responsible for 8 facilities and 13 residential units for locums/relief staff.

The position reports to the Regional Manager, Operations. The position will have limited travel to the locations outside of Norman Wells; therefore good telephone skills are essential. This position is the sole position of its kind within the NTHSSA.

The incumbent is accountable and must be very well organized with the ability to deliver a wide variety of services. The incumbent must have broad-based experience to be able to understand and evaluate whether standards are being met or exceeded. Strong leadership abilities and excellent verbal and written communications skills are necessary. Much of the work is accomplished through teamwork and therefore must maintain a creative and supportive environment where people are willing to work together. The incumbent should possess the following:

A  solid  understanding  of  Quality  Assurance  Management,  financial  processes  and business  principles in a public organization;
Computer   literate   in   various   MS   office   applications   (such   as   word   processing, spreadsheets and email);
Ability to implement policies and evaluate same;
Ability to work independently with minimal supervision;
Excellent problem solving techniques;
Very good organizational and decision making skills;
The ability to reach sound decisions in highly stressful situations;
Ability to set and meet multiple and often conflicting deadlines and demands;
Ability to work effectively in a cross-cultural setting.
Possess a valid Class 5 driver’s license.

Typically, the above qualifications would be attained by:
This  level  of  knowledge  is  commonly  acquired  through  the  successful  completion  of  a Property Management Program (PMP) Certification and 3 years related experience, or an equivalent combination of training and experience.

Limited Competition

This job opening is limited to residents living within the sahtu region.

More Information


Equivalent combinations of education and experience will be considered.


Salary Information

The salary for this position starts at $34.67per hour (approximately $67,606.50 per annum) plus an annual Northern Allowance


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Criminal Records Check

Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.


Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.


Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Job Opening Information

Job Opening ID # 15043   Closing Date: February 9, 2018 - 23:59, Mountain Standard Time


GNWT Inquiries

Inquiries Only:

Sahtu HR Client Service Centre
Department of Finance
Government of the Northwest Territories
#2 McKenzie Drive
Box 360 
Ph. (867) 587-7150
Fax (867) 587-2173
E-mail:  jobssahtu@gov.nt.ca

Driver's License Requirement

A mandatory requirement for this position is a valid Class 5 Driver's License