Manager, Parks Operations

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Closing date: Nov 24, 2017

Location: Hay River

Department: ITI Tourism

Job Code: 14818

Salary: $100,016 - $119,418

Job: Full-Time

Term: Regular

Job Description: View full job description

About the Job

Department Information

The Department of Industry, Tourism and Investment (ITI) works through wide-ranging partnerships and initiatives to deliver quality programs and services that promote and support economic development, diversification and prosperity in the interest of Northwest Territories residents  – their businesses and communities.


Job Information

Reporting to the Director, Tourism and Parks and in collaboration with communities and industry, the Manager is responsible for developing comprehensive strategic and operations plans for GNWT Parks and Tourism. These plans will reflect on-going analysis of NWT tourism and parks markets, involving exit surveys, parks permits reports and telephone surveys. The plans will identify infrastructure and parks products including parks, visitor facilities, highway pull outs, merchandising and interpretive products that enhance tourism in the NWT and improve visitor experiences. The incumbent is responsible for planning, budgeting and implementing appropriate strategies for attracting tourists, resident park users and influencing spending. The Department manages and maintains a system of over 40 tourist and parks attractions and facilities throughout the NWT, which, while unique, must be managed within the context of a unified system. For each attraction and facility, the incumbent is required to maintain management plans, operation plans and site plans that meet territorial/national standards and are developed with the advice and support from regions and NWT stakeholders. The incumbent works with claimant groups and other organizations on tourism and parks product designation, planning , and management, and leads managers and coordinates unit activities within the context or relevant legislation, policy and standards. Located in Hay River, the incumbent manages a budget of over $1 million and supervises the Parks Planning and Operations Officer as well as related casual staff.

The knowledge, skills and abilities required of this position include:  Proven communications skills, both verbal and written, with highly developed interpersonal skills to ensure ideas are properly conveyed to a varied audience and/or for negations; Knowledge of and ability to use MS Operating Systems, MS Office, Internet and Email programs with a focus on presentation and spreadsheet software; Project management skills to lead, plan, organize, coordinate and complete complex and concurrent projects independently or in teams within time and resource constraints while monitoring progress and evaluating results; Knowledge of parks planning, development and management experience within the context of co-management regimes and in a northern cultural setting; Knowledge related to parks and infrastructure within the scheme of tourism attractions; Knowledge of resource management issues including management of legislation development, procedures and principals; Knowledge of strategic planning, policy and program development in a government structure; Knowledge of parks related facilities management and development including contract regulations; Ability to identify, analyze and articulate the pros and cons of various options aimed at increasing understanding, acceptance or resolution; Ability to anticipate, identify, clarify, and assess issues and situations quickly and develop and implement appropriate, timely courses of action. 

Typically, the above qualifications would be attained by Bachelor’s Degree in one of the following areas with specialization in geography (parks planning); Tourism and Travel Services Management; Parks Recreation and Leisure Studies; Hospitality Administration/ Management.  The incumbent should also have five years experience in resource/parks management, tourism management and/or planning, including three years of supervisory experience.  Familiarity with and direct experience with the provision of land claims agreements and NWT legislation would be assets in this position.


More Information


Equivalent combinations of education and experience will be considered.


Salary Information

The salary for this position starts at $51.29 per hour (approximately $100,015.50. per annum) plus an annual Northern Allowance of $5,624.00.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.


Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Job Opening Information

Job Opening ID # 14818         

Closing Date: November 24, 2017 - 23:59, Mountain Standard Time


GNWT Inquiries

Inquiries Only:

Hay River HR Client Service Centre
Department of Finance
Government of the Northwest Territories
#209, 62 Woodland Drive
Ph. (867) 874-5085
Fax (867) 874-5095