Territorial Manager, Placement Resources

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Closing date: Oct 27, 2017

Location: Yellowknife

Department: Northwest Territories HSSA

Job Code: 14744

Salary: $104,618 - $124,898

Job: Full-Time

Term: Regular

Job Description: View full job description

About the Job

Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut.  Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.



Job Information

Under the direction of the Director, Child, Family and Community Wellness (DCFCW), the Territorial Manager, Placement Resources (TMPR), is responsible for the effective development of and efficient operation of Placements Resource Services to ensure clients receive safe, quality care as well as timely access to resources.  The TMPR will play a key role in establishing an integrated process that will facilitate quality and safety of care and services provided to a complex and vulnerable client population.  The TMPR works closely with all internal and external stakeholders to use appropriate resources for the delivery of the highest level of quality care and service at the most appropriate cost.

The TMPR will be responsible for developing, implementing and monitoring a program framework to ensure efficient placement resources and other support resources within and external to the Northwest Territories.  This position will also work with the other Territorial Managers, and the DCFCW to determine Territorial priorities in the provision of services and resources provided by the Child, Family and Community Wellness division.  This collaboration will include recommendations on the strategic direction for the provision of residential services for child, youth and adults.

The TMPR, provide leadership to the Placement Resources staff and is responsible for the management and coordination of activities.  This is responsible for the human resource functions including staffing, performance reviews, disciplinary actions, prioritization or work, etc.

This position has a profound and lasting impact on all residents of the NWT served by the NTHSSA, TSCA and HRHSSA.  Providing appropriate, timely and effective services is essential to building and maintaining a healthy community.  Failure to provide these services in a professional and appropriate manner may result in increased medical and social costs, as well as serious liabilities to the NTHSSA, the Department of Health and Social Services (DHSS), and the GNWT.  In addition, poor decision-making can have a profoundly negative impact on the client/patient, their families, communities, and upon the credibility of the NTHSSA, the DHSS, and the GNWT.  Positive decisions and partnerships also have a profound effect in assisting the community to become one in which wellness is promoted and celebrated.

This role is responsible for management program resources including management for all related contracts and negotiations.  Further, the TMPR will also be responsible for defining service needs, program requirements, deliverables and for seeking and securing new residential care partners by being an active member in designing and issuing a Standing Offer Agreements (SOAs) Request for Proposals (RFPs) and other related contractual tools.

This position ensures that eligible children, youth and adult clients with various physical and/or psychological and/or psychiatric challenges are provided with necessary care and/or supervision through contracts with service providers that are administered through NTHSSA programs.  Placement programs are a unique territorial service that ensures access to standard and specialized treatment programs for all NWT residents.  This is the main point of contact for managing any disputes over placements.

The TMPR provides leadership in the identification of program opportunities and challenges; program development, monitoring, risk management, as well as evaluation of the program and services.  The incumbent is responsible for providing advice and recommendations to the DCFCW for improvements in the quality of client carte and minimizing of risk.  The TMPR communicates any changes, standards, or new requirements to the Health Regions across the NWT to ensure clear direction on the CFCW services and quality standards.

The TMPR is also responsible for overseeing that appropriate client transitions take place, for example from child to youth, or youth the adult programming, as applicable.  This includes guarding against potential high risk liabilities by ensuring the appropriate due diligence of placement and resourcing.

The TMPR has significant budgetary scope and accountability, responsible for the oversight of approximately 35 contract and contribution agreements, and expenditures of approximately $25 million annually.

The TMPR will ensure that all placements and resources in and out of the Northwest Territories are in accordance with established policies and procedures, relevant legislation: Guardianship and Trustee Act, Mental Health Act, the Health Information Act, the Health and Social Services Administration Act and Child and Family Services Act.

The position supervises four (4) positions with include three (3) Placements and Resource Coordinator positions and one (1) Administrative Assistant, Program Support.

Typically, the above qualifications would be attained by:

A Bachelor’s Degree in a health and social services discipline.  A minimum of five (5) years work-related experience in a health, or social services discipline is required, as well as a minimum of two (2) years management and supervisory experience.  Completion of a Master in Business Administration would be an asset.


More Information


Equivalent combinations of education and experience will be considered.


Salary Information

The salary range for this position is from $53.65 per hour to $64.05 per hour (approximately $104,618 - $124,898.) plus an annual Northern Allowance of $3,450.


Eligibility lists may be created from this competition to fill future term and indeterminate positions.


Criminal Records Check

Candidates must provide a satisfactory vulnerable sector check if they are contacted for an interview.  Failure to provide a satisfactory check may deem you disqualified from the competition.

Affirmative Action

Candidates must clearly identify their eligibility in order to receive priority consideration under the Affirmative Action Policy.


Diversity and Inclusion

The Government of the Northwest Territories is an inclusive workplace.  If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.


Job Opening Information

Job Opening ID # 14744         

Closing Date: October 27, 2017- 23:59, Mountain Standard Time


GNWT Inquiries

Inquiries Only:

Management and Recruitment Services
Department of Finance
Government of the Northwest Territories
Yellowknife Centre 5th Floor  
P.O. Box 1320, Yellowknife NT X1A 2L9
Fax: (867) 873-0445